FAQs

Sugar Cookies FAQs

How long do cookies stay fresh?

Our sugar cookies are made from scratch with no preservatives. They can stay fresh up to two weeks after being baked; preferably kept in an airtight container.

Do you do any special gift wrapping or package?

For an extra packaging fee, I can package each cookie in a clear 4×6 cellophane bag with your choice of special ribbon, a gift tag with a message.

What about food allergies?

Detailed list of ingredients used for cookies: European-Style butter, sugar, organic eggs, vanilla, baking powder without aluminum, sea salt, and unbleached all-purpose flour.

Detailed list of ingredients for royal icing: meringue powder, vanilla, purified water and Wilton food coloring.

Cookies are made in a kitchen that handles nuts, dairy, citrus and gluten. Please do not purchase if you have an allergic reaction to such.

Do you have a discount for bulk orders?

Since all of our cookies are handmade and we use top quality *ingredients that are imported and organic, we do not offer discount on iced orders. Please keep in mind we include in our prices expenses, material, and labor into our price. We believe, with the care put in each cookie and the quality of ingredients, our pieces are still low compared to others. However, we can offer a small discount on cookies without icing.

*List of those ingredients are:

  • -European Butter
  • -Vanilla
  • -Organic Eggs
  • -Baking Powder without Aluminum
  • -Meringue Powder

Do you throw in extra cookies?

Due to the fragile nature of our cookies, every 3 inch cookie or larger will be individually packaged in a cellophane bag to ensure safe arrival.

We do recommend to order a few extra cookies for your event for “just in case”.

Can you rush my order?

Store policy states a 15-business day notice before event for all cookie orders. Our business days are Monday through Friday. Any order placed less business days than stated before event is considered as a “rush” order and it will require a $25.00 rush surcharge. Overnight shipping is available for an extra free.

How can I secure availability?

If inquiries about dates and cookie details are discussed in any form of communication at any time prior to event, this does not guarantee a spot in our production schedule. All orders must come to a final transaction with payment. Please read our Payment Policy.

If there are any questions, please don’t hesitate to contact me.