Custom Design Sugar Cookies
These home-made cookies have the perfect combination of visual appeal and sublime flavor. The sweet, scratch-made icing lends a slight crunch and balances the creamy butter flavor of the cookie. Great for any special occasion!
Click the Etsy logo below and it will direct you to our online shop. If you’d prefer to make an order in person, through email or direct message or over the phone, we’d be happy to help.
**To better serve you, please read our store policies and FAQs below**.
Email us at firstname.lastname@example.org or call at 919-902-1649 during our business hours Mon.-Fri. 9-5 EST for any inquiries.
If you’d like to know us more, visit our Facebook page or Instagram @warmedandfed. We thank you in advance for stopping by our Sweet Treats shop and appreciate your support.
Warmed and Fed Store Policies
Payment Policy: All orders made in person, email, and direct messages through social media apps must be finalized with *50% of payment with at least 15 business days prior to event. In any case of cancelation prior to event within the time frame of our policy, to protect both buyer and seller, only *50% of payment will be refunded. *(the other non refundable 50% secures availability and covers any expenses made by the seller for the order). Please see our Cancellation Policy.
Process Policy: It takes 3-7 business days for order to process, this includes any expenses made and prep ingredients for the order, PLUS 1-3 business days to bake, decorate, and package order. All orders are processed Monday-Wednesday. Pick up days are Thursdays and Fridays.
Availability Policy: If inquiries about dates and cookie details are discussed in any form of communication at any time prior to event, this does not guarantee a spot in our production schedule. All orders must come to a final transaction with payment. Please read our Payment Policy.
Cancellation Policy: a cancellation request can be accepted within 5 business days after purchasing order with 50% payment refund prior to event.
FAQs – Frequently Asked Questions:
How long do cookies stay fresh?
Our cookies are made from scratch with no preservatives. They can stay fresh up to two weeks after being baked; preferably kept in an airtight container.
Do you do any special gift wrapping or package?
For an extra packaging fee, I can package each cookie in a clear 4×6 cellophane bag with your choice of special ribbon, a gift tag with a message.
What about food allergies?
Detailed list of ingredients used for cookies: European-Style butter, sugar, organic eggs, Mexican vanilla, baking powder without aluminum, sea salt, and unbleached all-purpose flour.
Detailed list of ingredients for royal icing: meringue powder, Mexican vanilla, purified water and Wilton food coloring.
Cookies are made in a kitchen that handles nuts, dairy, citrus and gluten. Please do not purchase if you have an allergic reaction to such.
Do you have a discount for bulk orders?
Since all of our cookies are handmade and we use top quality *ingredients that are imported and organic, we do not offer discount on iced orders. Please keep in mind we include in our prices expenses, material, and labor into our price. We believe, with the care put in each cookie and the quality of ingredients, our pieces are still low compared to others. However, we can offer a small discount on cookies without icing.
*List of those ingredients are:
-Baking Powder without Aluminum
Do you throw in extra cookies?
Due to the fragile nature of our cookies, every 3 inch cookie or larger will be individually packaged in a cellophane bag to ensure safe arrival.
We do recommend to order a few extra cookies for your event for “just in case”.
Can you rush my order?
Store policy states a 15-business day notice before event for all cookie orders. Our business days are Monday through Friday. Any order placed less business days than stated before event is considered as a “rush” order and it will require a $25.00 rush surcharge. Overnight shipping is available for an extra free.
How can I secure availability?
If inquiries about dates and cookie details are discussed in any form of communication at any time prior to event, this does not guarantee a spot in our production schedule. All orders must come to a final transaction with payment. Please read our Payment Policy.
If there are any questions, please don’t hesitate to contact me.